Privacy Policy

UNVELL Inc. ("the Company") recognizes the protection of customers' personal information as an important responsibility, and establishes the following Privacy Policy.

1. Definition of Personal Information

In this Policy, "personal information" means personal information as defined by the Personal Information Protection Act, including a name, email address, and any other information that can identify a specific individual.

2. Collection of Personal Information

We may collect personal information in the following situations:

• When you contact us via our inquiry form (name, email)
• When you purchase a product (name, email, billing information)
• When you register on our customer portal (name, email, password)
• When you sign up for our newsletter (email)

3. Use of Personal Information

We use the personal information we collect for the following purposes:

• Responding to inquiries
• Providing products and services and related support
• Notifying you of product updates and campaigns (with consent)
• Improving our services and developing new ones
• Complying with applicable laws

4. Disclosure to Third Parties

Except as listed below, we will not provide personal information to third parties without consent:

• Where required by law
• Where necessary to protect human life, body, or property
• Where necessary, providing it to payment processors to complete payment

5. Safe Handling

We take necessary and appropriate measures to prevent leakage, loss, or damage of personal information and otherwise ensure its safe handling.

6. Cookies & Analytics

Our website may use cookies and Google Analytics to improve usability and understand site traffic. These do not collect information that identifies individuals. You can refuse cookies in your browser settings.

7. Disclosure, Correction & Deletion

You may request disclosure, correction, or deletion of personal information that we hold about you. To make a request, please use the contact details below.

8. Changes to this Policy

We may revise this Policy without prior notice in line with legal changes or service updates. The revised Policy takes effect when published on our website.

9. Contact

For questions about how we handle personal information, please contact us at:

Effective: January 1, 2025